QuickBill Email - A New Way to Send Patient Billing Statements

Earlier this year, I wrote about collecting patient balances. I suggested sending patients a statement immediately after receiving an insurance payment if there is a remaining patient balance. This means not waiting until your office’s next regular billing cycle. Cash flow is always important in a dental practice, and perhaps even more so during these challenging times. The quicker you can send patients their statement and collect their balance, the better. With that being said, I’m excited about the addition of QuickBill Email. 

The previous version of QuickBill allowed your office to send statements electronically using Dentrix and have them printed and mailed for you. I always liked this service because it saved staff time printing, envelope stuffing, and mailing statements. And it saved money by not using the office’s toner ink and other office supplies to print the statements. 

While you can still send statements by traditional mail, QuickBill Email makes huge improvements on that service by allowing offices to send patient statements via e-mail. 

Here are some of the great features QuickBill Email offers:

• Your office maintains control of which patients receive emailed statements.
• You are able to add customized messages on individual statements. For example, you could add a statement note that reads, Exam not covered due to insurance frequency limitation, or Dental insurance annual maximum has been met.
• Emailed statements protect patient’s privacy by requiring a first name, last name, and date of birth to be entered before viewing the statement.
• QuickBill Email provides a convenient way for patients to pay their balance. They click a link in the email and enter their credit card information on a webpage. When your office performs your daily WebSync, you'll see a list of received payments and can easily post them into the Dentrix Ledger. This will save staff time manually entering this information and help to prevent errors. Providing patients with a more convenient way to pay their balance can improve cash flow.
• Sending email statements vs. paper statements via the mail will be far more cost effective for your practice by eliminating the cost of paper, envelopes, and postage.
• By sending statements via email rather than through the mail, patients are made aware of their balances faster and can make a payment immediately.

QuickBill eStatements will save offices money, improve cash flow, and improve the patient’s billing experience with your practice by providing a more convenient way to pay their balance. I’m excited about how this service can improve your dental practice’s billing procedures.

Be sure to check out the 5 Reasons You Should Be Sending Electronic Billing Statements article in Dentrix Magazine, and visit www.dentrix.com/electronicbilling for more information. 

from  The Dentrix Office Manager Blog https://ift.tt/2I3MpI5